MS Office Standard	ReadyGo WCB	Articulate	Dreamweaver	Lectora	Toolbook Instructor	Authorware
Type of product	General office authoring tool	eLearning authoring tool	eLearning authoring tool	Web authoring tool	eLearning authoring tool	eLearning authoring tool	eLearning authoring tool
Market	General Market	SME	SME	Graphic Professional	eLearning Developer	eLearning Developer	eLearning Developer
Product Price	$399	$499	$1,398	$399	$2,790	$2,795	$2,999
Initial support period	Not included	3 months	Not included	Not included	Not included	Not included	Not included
Training	Not included	Included	Not included	Not included	Not included	Not included	Not included
e-mail/phone support	Not included	Included	Not included	Not included	Not included	Included	Not included
Product updates	Not included	Included	Not included	Not included	Only bug fixes	Included	Not included
Additional Training	$25 to $1,000	Included	$899	$10,000 (classroom)	$500 (CD) to $10,000 (classroom)	$595 (CD)	$10,000 (classroom)
Additional year	$1,438	$299.00	$699	$1,399	$1,170	$2,590	$1,599
Product updates	$239	Yes	Yes	$199	$875	$1,595	$399
Unlimited updates	No	Yes	Yes	No	No	No	No
Customer support	$1,199	Yes	Yes	$1,200	$295	$995	$1,200
Cost of ownership with support	$1,837	$798	$2,097	$1,798	$3,960	$5,385	$4,598
Cost of ownership with training	$1862 to $2,837	$798	$2,996	$11,798	$4,460 to $13,960	$5,980	$4,598
Statistics
% with updates	60%	60%	50%	50%	31%	57%	13%
% with updates and support	360%	60%	50%	351%	42%	93%	53%
% with updates, support & training	611%	60%	115%	2857%	400%	114%	387%